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Bomgar to HelpMaster
migration service

Smooth , no special expertise or coding required. A complete Bomgar to HelpMaster data migration tool.

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Your best tool for Bomgar to HelpMaster data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just pick what data you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new solution and enjoy the miracle happening.
Record completion
Move your help desk data in full to make certain that no ticket has lost critical customer service information.
Automated migration

Afraid that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool interface accessible as possible.

Attach the platforms, pick records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their prior data structure maintained.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you expected.

Security is priority

You data is key which is why we designed a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in charge

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from producing great customer support services, we always want to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from Bomgar to HelpMaster

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in HelpMaster.

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Retained connectivity between object and people

When migrating your data from Bomgar to HelpMaster we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Bomgar to HelpMaster

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Bomgar to HelpMaster work

  • Prepare

    Sign up and go to our migration tool.

  • Connect Bomgar

    Select and connect your Bomgar service desk with HDM.

  • Give the right to access your HelpMaster account.

  • Detail your business needs

    Let us know exactly what aspects of your migration you would like to fine-tune

  • Get your needs estimated

    We will analyze your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Bomgar to HelpMaster all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your HelpMaster import

Our staff would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation

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