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Bomgar to HEAT software
migration service

Effortless , no special expertise or coding required. A complete Bomgar to HEAT software data migration software.

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Your best tool for Bomgar to HEAT software data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just pick the records you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new solution and see the wonders happening.
Record completion
Transfer your help desk data in full to make certain that no ticket has lost vital customer service information.
Automated migration

Afraid that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool interface user friendly as it can possibly be.

Link the platforms, pick data, click ok, and you’re done!

Data dependency

Your information migrates complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members have access to your passwords or other information.

You can rest assured that with HDM no data breaches are possible.

You’re in charge

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a few clicks you will be able to choose the data arrangement, when it starts, and in what order.

Our software took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we strive to propose the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Bomgar to HEAT software

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in HEAT software.

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Sustained relation between object and people

When migrating your data from Bomgar to HEAT software we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Bomgar to HEAT software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Bomgar to HEAT software work

  • Prepare

    Sign up and go to our migration service.

  • Connect Bomgar

    Pick and connect your Bomgar service desk with HDM.

  • Give access to your HEAT software account.

  • Describe your needs

    Let us know exactly what parts of your migration you wish to tweak

  • Get your needs estimated

    We'll analyze your case and send you with a cost and a scope of work.

  • Migrate from Bomgar to HEAT software all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your HEAT software import

Our staff would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation

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