Bomgar to Gemini
migration service
Smooth , no special knowledge or programming required. A complete Bomgar to Gemini data migration software.
Bomgar to Gemini
Your best tool for Bomgar to Gemini data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Simply decide on customer info you need to migrate and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just choose what data will go to the target platform and observe the miracle happening.Record completion
Migrate your help desk data in full to ensure that no ticket is missing critical customer service details.Easy procedure
You don’t have to bother about coding or constantly watch each piece of info transferred.
Just link your source and target, choose what you need to take to a new database and let the Migration Wizard deal with the rest for you.
Data dependency
Your customer info comes unite and we mean it.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our employees have see your credentials or other information.
You may be sure that with HDM no data breaches will take place.
You control the process
Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Simple & effective
In only a couple of buttons to press it will be possible to pick what goes where, when it starts, and how.
Our developers took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we strive to deliver the best possible migration tool. Yet, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Bomgar to Gemini
Strong security of your data
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Gemini.Next
Maintained association between object and people
When migrating your data from Bomgar to Gemini we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Bomgar to Gemini
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Bomgar to Gemini work
-
Prepare
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Bomgar to Gemini.
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Connect Bomgar
Fill in the form with required credentials to make it possible for our data migration tool to access data from your current help desk.
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Link Gemini
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
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Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Gemini all data
Once everything's validated, determine a quiet time with the minimal load on the support department and start migrating from Bomgar to Gemini.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Gemini import
Our staff would be more than happy to run a customized migration in case you have special demands.
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