96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Bomgar to FocalScope
migration service

Trouble-free , no special know how or coding required. A complete Bomgar to FocalScope data migration instrument.

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Secure and Safe
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to migrate data from Bomgar to FocalScope

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in FocalScope.

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Maintained association between object and people

When migrating your records from Bomgar to FocalScope we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Bomgar to FocalScope

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
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In what way does data migration from Bomgar to FocalScope work

  • Get ready

    Sign up and go to our migration service.

  • Choose and link your Bomgar service desk with HDM.

  • Grant the right to access your FocalScope account.

  • Describe your business needs

    Let us know exactly what elements of your migration you wish to tweak

  • Get your needs estimated

    We will analyze your application and send you with a cost and a scope of tasks.

  • Migrate from Bomgar to FocalScope all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your FocalScope import

Our team would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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Help Desk Migration service


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