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Bomgar to FirstOne HelpDesk
migration service

Extremely easy , no special skill set or programming required. A complete Bomgar to FirstOne HelpDesk data migration software.

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The best Bomgar to FirstOne HelpDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply pick customer info you need to move and start the transition immediately.
Simple transition process
No tech expertise required. Just choose what data will go to the target solution and observe the magic happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket is missing essential customer service details.
Simple and easy procedure

No need to worry about coding or continuously control each piece of info transferred.

Just link your source and target, tick what you want to migrate and allow the Migration Wizard deal with the remainder.

Data maintenance

Your customer data comes unite and we mean it.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our staff members have see your credentials or records.

You can rest assured that with HDM no hacker attacks will take place.

You control the process

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we strive to offer the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Bomgar to FirstOne HelpDesk

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in FirstOne HelpDesk.

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Retained association between object and people

When migrating your records from Bomgar to FirstOne HelpDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Bomgar to FirstOne HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Bomgar to FirstOne HelpDesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Choose and connect your Bomgar support desk with HDM.

  • Connect FirstOne HelpDesk

    Grant access to your FirstOne HelpDesk account.

  • Detail your needs

    Let us understand precisely what components of your migration you wish to adjust

  • Have your requirements estimated

    We'll analyze your application and get back to you with a price range and a scope of work.

  • Migrate from Bomgar to FirstOne HelpDesk everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your FirstOne HelpDesk import

Our team would be more than happy to perform a customized migration in case you have specific requirements.
Get a price estimation

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