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Bomgar to Faveo Helpdesk
migration service

Extremely easy , no special know how or coding required. A complete Bomgar to Faveo Helpdesk data migration tool.

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The best Bomgar to Faveo Helpdesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply decide on the records you need to migrate and start the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the target platform and see the miracle happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket has lost vital customer support details.
Automated tool

Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool user friendly as it can possibly be.

Connect the platforms, select data, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, all you records will keep their initial data structure intact.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

Information is key which is why we developed a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Data mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of providing great customer service, we always strive to develop our customer service.

As a company, we want you to have the best possible service, which is why we are continuously making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Bomgar to Faveo Helpdesk

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in Faveo Helpdesk.

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Retained relation between object and people

When migrating your records from Bomgar to Faveo Helpdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Bomgar to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Bomgar to Faveo Helpdesk work

  • Get ready

    Sign up and go to our migration service.

  • Connect Bomgar

    Choose and link your Bomgar support desk with HDM.

  • Connect Faveo Helpdesk

    Grant access to your Faveo Helpdesk account.

  • Explain your requirements

    Let us understand precisely what parts of your migration you wish to adjust

  • Get your requirements estimated

    We'll investigate your case and get back to you with a price and a scope of work.

  • Migrate from Bomgar to Faveo Helpdesk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Faveo Helpdesk import

Our team would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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