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Bomgar to eDesk by xSellco
migration service

Trouble-free , no special knowledge or programming required. A complete Bomgar to eDesk by xSellco data migration tool.

More details

The best Bomgar to eDesk by xSellco tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply pick customer info you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target solution and observe the miracle happening.
Data completion
Migrate your help desk info in full to make certain that no ticket is missing vital customer support information.
Simple and easy process

You don’t have to bother about scripting or continuously watch each record transferred.

Just link your source and target, tick what you need to take to a new database and allow the tool deal with the remainder.

Data dependency

Your customer data comes unite , you can take our word.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our team members can access to your passwords or records.

You may rest assured that with HDM no hacker attacks are possible.

Record mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Simple & effective

In only a couple of buttons to press you will be able to pick the data arrangement, when it goes, and how.

Our software considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we aim to propose the most effective migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Bomgar to eDesk by xSellco

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in eDesk by xSellco .

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Maintained connection between object and people

When migrating your records from Bomgar to eDesk by xSellco we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Bomgar to eDesk by xSellco

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Bomgar to eDesk by xSellco work

  • Get ready

    Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Bomgar to eDesk by xSellco .

  • Fill in the form with required credentials to permit our data migration tool to retrieve data from your current help desk.

  • Connect eDesk by xSellco

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to eDesk by xSellco all data

    When everything's tested, choose a quiet time with the minimal load on the support team and begin migrating from Bomgar to eDesk by xSellco .

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your eDesk by xSellco import

Our team would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

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