Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Bomgar to Deskpro
migration service

Smooth , no special skill set or coding required. A complete Bomgar to Deskpro data migration instrument.

More details

Your best tool for Bomgar to Deskpro data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on the records you need to transfer and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the target platform and see the wonders happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost vital customer service details.
Automated migration

Worried that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool user friendly as possible.

Attach the platforms, select records, click ok, and you’re done!

Intact connections

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Security is priority

Information is key which is why we created a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

Data mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to choose what goes where, when it goes, and in what order.

Our software took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Outside of producing great customer service, we always strive to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Bomgar to Deskpro

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Deskpro.

Next

Maintained connection between object and people

When migrating your data from Bomgar to Deskpro we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Bomgar to Deskpro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Bomgar to Deskpro work

  • Prepare

    Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Bomgar to Deskpro.

  • Connect Bomgar

    Complete the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect Deskpro

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Deskpro everything

    When everything's tested out, determine a quiet time with the least load on the support staff and start migrating from Bomgar to Deskpro.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Deskpro import

Our staff would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

An Introduction to Cloud to Cloud Migration

Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff…

Here’s What To Do When Merging Help Desk Instances

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…

What is a Support Ticket & How To Use One

There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft…

Book a Call
cancel
%s
— %s