96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Bomgar to Database
migration service

Effortless , no special knowledge or coding required. A complete Bomgar to Database data migration tool.

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Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from Bomgar to Database

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Database.

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Retained association between object and people

When migrating your data from Bomgar to Database we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Bomgar to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Bomgar to Database work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Bomgar to Database.

  • Connect Bomgar

    Fill in the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.

  • Connect Database

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Database all data

    When everything's tested, determine a quiet time with the least load on the support team and start migrating from Bomgar to Database.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Database import

Our staff would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

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Help Desk Migration service


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