Bomgar to Database
migration service
Effortless , no special knowledge or coding required. A complete Bomgar to Database data migration tool.
Bomgar to Database
Your best tool for Bomgar to Database data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just decide on customer info you need to migrate and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and observe the miracle happening.Record completion
Move your help desk data in full to make certain that no ticket is missing vital customer support details.Automated migration
Afraid that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.
Attach the platforms, select records, click ok, and you’re done!
Preserved connections
From sender information to phone number connection, your entire database will keep their initial connections intact.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Security is priority
Information is everything which is why we developed a tool that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Record mapping
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Useful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of producing great customer service, we always aim to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from Bomgar to Database
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Database.Next
Retained association between object and people
When migrating your data from Bomgar to Database we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Bomgar to Database
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Bomgar to Database work
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Prepare
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Bomgar to Database.
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Connect Bomgar
Fill in the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.
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Connect Database
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
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Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Database all data
When everything's tested, determine a quiet time with the least load on the support team and start migrating from Bomgar to Database.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Database import
Our staff would be more than happy to run a personalized migration in case you have particular demands.
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