Bomgar to CustomerFirst
migration service
Smooth , no special expertise or programming required. A complete Bomgar to CustomerFirst data migration instrument.
Bomgar to CustomerFirst
Your best tool for Bomgar to CustomerFirst data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Just pick customer info you need to migrate and start the transition right away.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new solution and observe the miracle happening.Record completion
Transfer your help desk info in full to ensure that no ticket is missing vital customer service details.Automated migration
Worried that you’ll have to use special skills to move your info? Worry not as we made sure that our tool is as easy to use as possible.
Attach the help desks, pick records, click ok, and you’re done!
Data dependency
Your customer info comes complete and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our team members have see your credentials or records.
You can rest assured that with HDM no data breaches will take place.
Record mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we work to propose the best possible migration tool. Yet, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Bomgar to CustomerFirst
Strong safety of your records
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in CustomerFirst.Next
Sustained connectivity between object and people
When migrating your data from Bomgar to CustomerFirst we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Bomgar to CustomerFirst
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Bomgar to CustomerFirst work
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Prepare
Sign-up and go to our migration software.
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Link Bomgar
Select and connect your Bomgar support desk with HDM.
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Connect CustomerFirst
Grant access to your CustomerFirst account.
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Detail your business needs
Let us know what aspects of your migration you need to adjust
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Get your requirements estimated
We'll analyze your case and send you with a total price and a scope of work.
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Migrate from Bomgar to CustomerFirst all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your CustomerFirst import
Our staff would be more than happy to run a customized migration in case you have particular requirements.
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