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Bomgar to BOSSDesk
migration service

Trouble-free , no special skill set or programming required. A complete Bomgar to BOSSDesk data migration software.

More details

The best Bomgar to BOSSDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply choose the records you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise required. Just choose what data will go to the target system and see the miracle happening.
Data structure maintenance
Move your help desk info in full to make sure that no ticket has lost essential customer service information.
Easy process

No need to worry about coding or constantly watch each record moved.

Just attach both platforms, pick what you need to migrate and allow the tool do the rest for you.

From sender information to phone number connection, all you records will keep their initial connections maintained.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

You data is everything which is why we designed a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to choose what goes where, when it starts, and how.

Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Great service first

Apart from providing great customer support services, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from Bomgar to BOSSDesk

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in BOSSDesk.

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Retained association between object and people

When migrating your records from Bomgar to BOSSDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Bomgar to BOSSDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Bomgar to BOSSDesk work

  • Get ready

    Start with creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Bomgar to BOSSDesk.

  • Fill in the form with necessary credentials to allow our data migration tool to access data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to BOSSDesk everything

    Once everything's tested, find a quiet time with the least load on the support staff and begin migrating from Bomgar to BOSSDesk.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your BOSSDesk import

Our team would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

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