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Bomgar to AnswerIQ
migration service

Effortless , no special knowledge or coding required. A complete Bomgar to AnswerIQ data migration instrument.

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Your best tool for Bomgar to AnswerIQ data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply choose customer info you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target system and observe the wonders happening.
Record completion
Transfer your help desk data in full to ensure that no ticket is missing vital customer support details.
Easy procedure

No need to worry about coding or constantly watch each piece of info moved.

Just attach your source and target, tick what you need to migrate and allow the system deal with the rest for you.

Data dependency

Your information comes unite , you can take our word.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our team members can see your passwords or records.

You may rest assured that with HDM no hacker attacks are possible.

You’re in charge

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of buttons to press it is possible to pick the data arrangement, when it goes, and how.

Our software considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we work to propose the most effective migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Bomgar to AnswerIQ

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in AnswerIQ.

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Sustained connectivity between object and people

When migrating your data from Bomgar to AnswerIQ we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Bomgar to AnswerIQ

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Bomgar to AnswerIQ work

  • Prepare

    Sign up and go to our migration service.

  • Choose and link your Bomgar support desk with HDM.

  • Grant the right to access your AnswerIQ account.

  • Describe your needs

    Let us know exactly what elements of your migration you want to adjust

  • Get your preferences estimated

    We'll investigate your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Bomgar to AnswerIQ all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your AnswerIQ import

Our staff would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

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