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Bomgar to AnswerHub
migration service

Smooth , no special know how or programming required. A complete Bomgar to AnswerHub data migration tool.

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Your best tool for Bomgar to AnswerHub data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Simply decide on customer info you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the target platform and observe the miracle happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing vital customer service details.
Effortless process

No need to worry about coding or continuously watch each piece of info moved.

Just link both platforms, choose what you want to take to a new database and let the system deal with the rest for you.

Intact connections

From sender information to phone number connection, all you records will keep their prior connections untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive how you left it.

Security is paramount

You data is everything which is why we created a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You’re in charge

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer support services, we always aim to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Bomgar to AnswerHub

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in AnswerHub.

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Sustained association between object and people

When migrating your data from Bomgar to AnswerHub we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Bomgar to AnswerHub

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Bomgar to AnswerHub work

  • Prepare

    Sign up and go to our migration wizard.

  • Choose and connect your Bomgar support desk with HDM.

  • Grant access to your AnswerHub account.

  • Detail your requirements

    Let us know exactly what aspects of your migration you want to modify

  • Have your preferences estimated

    We will research your application and send you with a price range and a scope of tasks.

  • Migrate from Bomgar to AnswerHub everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your AnswerHub import

Our staff would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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