bold360 import
in a few clicks

Without devs, timelack and hustle. With step-by-step bold360 import setup form.

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bold360 import tool you’ve been looking for

Your platform import troubles are behind you now. Full migration from platform to platform with HDM fast and hassle-free.
Save time & money
Affordable process cost, a swift migration to the new help desk, and no need to create the migration method. All with HDM.
Smooth migration course
Just prepare your information for the import beforehand and start moving your records. No need to fiddle with anything.
Key data with you
Regardless of your reasons, migrate your old data to the target platform to keep up with customers easier.
Autonomous migration

Why spend time moving data manually when a tool can deal with it?

Our migration system will deliver every record so you don’t need to.

Maintained dependency

Using HDM, you don’t have to worry that all of your moved customer service data will migrate with mixed up structure.

Whether it is sender info or customer contacts, all of this is accounted for.

Data protection

All the credentials you use throughout the migration process are not saved. Only authorized employees can get access to your email accounts or help desk dashboards.

All the information you provide is behind a thick wall from any kind of danger.

Data mapping

Choose what data comes to your new help desk yourself.

During the data migration, you can specify what entities to leave behind and what to take with you.

Ease of use

The whole process was deliberately created to allow users to run the migration on their own.

No need to have special experience or exceptional knowledge, just follow the on-screen prompts.

Our customers are priority

One of the key principles of our company is to provide a service that we would like to experience ourselves. Even though G2 recognized our customer care, we won’t stop there.


Why import data to bold360 using Help Desk Migration?

Castle gates

Security first

We don't share any of your information with third parties, and moreover thoroughly protect it, so nothing gets lost or stolen.

Next

User-friendly wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration make it easier to automatically transmit custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to bold360 with their respective agents, contacts, and attachments, thus, saving the history of customers' requests.

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Relations illustration

Objects you may import to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to bold360 in six simple steps

  • Prepare

    Register and go to our migration wizard.

  • Choose and connect your source service desk with HDM.

  • Grant access to your bold360 account.

  • Express your needs

    Let us understand precisely what parts of your migration you wish to modify

  • Have your needs estimated

    We'll research your application and get back to you with a the overall cost and a scope of work.

  • Import to bold360 all data

    Move all your customer support records in a single push.

We keep all data safe

We take safety very seriously and have developed an in-depth set of practices, technologies, and policies to help ensure that your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

bold360 import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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