bold360 import
in a few clicks
Without devs, timelack and hustle. With step-by-step bold360 import setup form.
bold360 import
bold360 import tool you’ve been looking for
Your platform import troubles are behind you now. Full migration from platform to platform with HDM fast and hassle-free.Save time & money
Affordable process cost, a swift migration to the new help desk, and no need to create the migration method. All with HDM.Smooth migration course
Just prepare your information for the import beforehand and start moving your records. No need to fiddle with anything.Key data with you
Regardless of your reasons, migrate your old data to the target platform to keep up with customers easier.Autonomous migration
Why spend time moving data manually when a tool can deal with it?
Our migration system will deliver every record so you don’t need to.
Maintained dependency
Using HDM, you don’t have to worry that all of your moved customer service data will migrate with mixed up structure.
Whether it is sender info or customer contacts, all of this is accounted for.
Data protection
All the credentials you use throughout the migration process are not saved. Only authorized employees can get access to your email accounts or help desk dashboards.
All the information you provide is behind a thick wall from any kind of danger.
Data mapping
Choose what data comes to your new help desk yourself.
During the data migration, you can specify what entities to leave behind and what to take with you.
Ease of use
The whole process was deliberately created to allow users to run the migration on their own.
No need to have special experience or exceptional knowledge, just follow the on-screen prompts.
Our customers are priority
One of the key principles of our company is to provide a service that we would like to experience ourselves. Even though G2 recognized our customer care, we won’t stop there.
Why import data to bold360 using Help Desk Migration?
Security first
We don't share any of your information with third parties, and moreover thoroughly protect it, so nothing gets lost or stolen.Next
User-friendly wizard to setup import
Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.Next
Alternative and powerful field mapping
Only Help Desk Migration make it easier to automatically transmit custom fields, as well as map their location.Next
Preserved relations between objects and people
All tickets will be imported to bold360 with their respective agents, contacts, and attachments, thus, saving the history of customers' requests.Next
Objects you may import to bold360
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Import data to bold360 in six simple steps
Prepare
Register and go to our migration wizard.
Link source Help Desk
Choose and connect your source service desk with HDM.
Link bold360
Grant access to your bold360 account.
Express your needs
Let us understand precisely what parts of your migration you wish to modify
Have your needs estimated
We'll research your application and get back to you with a the overall cost and a scope of work.
Import to bold360 all data
Move all your customer support records in a single push.
We keep all data safe
We take safety very seriously and have developed an in-depth set of practices, technologies, and policies to help ensure that your data is secure.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
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