bold360 to Zendesk
migration serviceHelp Desk Migration partner of Zendesk

Trouble-free , no special expertise or coding required. A complete bold360 to Zendesk data migration instrument.

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The best bold360 to Zendesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just decide on what data you need to migrate and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and enjoy the miracle happening.
Data completion
Transfer your help desk records in full to ensure that no ticket is missing critical customer support details.
Easy procedure

You don’t have to bother about scripting or constantly control each record transferred.

Just attach your source and target, tick what you need to take to a new database and let the tool deal with the rest for you.

Data dependency

Your information comes complete , you can take our word.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our employees can see your credentials or records.

You may rest assured that with HDM no data breaches will take place.

Record mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might ever need.

Simple & effective

In just a couple of clicks it will be possible to select what goes where, when it goes, and how.

Our software took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we work to deliver the most effective migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from bold360 to Zendesk

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in Zendesk.

Next

When migrating your records from bold360 to Zendesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to Zendesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to Zendesk work

  • Get ready

    Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from bold360 to Zendesk.

  • Connect bold360

    Fill in the form with required credentials to allow our data migration tool to retrieve data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Zendesk all data

    Once everything's tested out, find a quiet time with the minimal load on the support team and start migrating from bold360 to Zendesk.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Zendesk import

Our team would be more than happy to run a customized migration in case you have special demands.
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