bold360 to VIZOR ServiceDesk
migration service

Extremely easy , no special knowledge or coding required. A complete bold360 to VIZOR ServiceDesk data migration tool.

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The best bold360 to VIZOR ServiceDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just choose the records you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new system and see the magic happening.
Data completion
Migrate your help desk info in full to make certain that no ticket is missing essential customer service details.
Easy process

No need to worry about coding or constantly control each piece of info moved.

Just attach both platforms, tick what you need to take to a new database and allow the tool deal with the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive how you expected.

Security is priority

Information is key which is why we created a tool that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You’re in control

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In just a couple of clicks it is possible to choose what goes where, when it goes, and how.

Our tech engineers took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Except producing great customer service, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to increase the general experience.


Why you should use Help Desk Migration to switch from bold360 to VIZOR ServiceDesk

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in VIZOR ServiceDesk.

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When migrating your records from bold360 to VIZOR ServiceDesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to VIZOR ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to VIZOR ServiceDesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Pick and connect your bold360 support desk with HDM.

  • Connect VIZOR ServiceDesk

    Grant the right to access your VIZOR ServiceDesk account.

  • Explain your business needs

    Let us know what parts of your migration you would like to adjust

  • Get your preferences estimated

    We shall investigate your case and get back to you with a price and a scope of tasks.

  • Migrate from bold360 to VIZOR ServiceDesk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your VIZOR ServiceDesk import

Our team would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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