bold360 to Vision Helpdesk
migration service

Smooth , no special skill set or programming required. A complete bold360 to Vision Helpdesk data migration tool.

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Your best tool for bold360 to Vision Helpdesk data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Simply decide on customer info you need to migrate and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just select what data will go to the target platform and observe the miracle happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing vital customer support details.
Effortless procedure

You don’t have to bother about coding or continuously watch each record moved.

Just link both platforms, pick what you need to take to a new database and let the tool do the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure intact.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is priority

Information is key which is why we developed a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to pick what goes where, when it starts, and in what order.

Our software considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service first

Except producing great customer service, we always aim to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from bold360 to Vision Helpdesk

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in Vision Helpdesk.

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Maintained association between object and people

When migrating your data from bold360 to Vision Helpdesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from bold360 to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from bold360 to Vision Helpdesk work

  • Prepare

    Register and go to our migration wizard.

  • Opt and link your bold360 support desk with HDM.

  • Connect Vision Helpdesk

    Give access to your Vision Helpdesk account.

  • Detail your business needs

    Let us understand precisely what components of your migration you would like to adjust

  • Get your requirements estimated

    We'll research your application and send you with a price and a scope of tasks.

  • Migrate from bold360 to Vision Helpdesk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Vision Helpdesk import

Our staff would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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