bold360 to USU Valuemation (ITSDM)
migration service

Trouble-free , no special skill set or coding required. A complete bold360 to USU Valuemation (ITSDM) data migration instrument.

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The best bold360 to USU Valuemation (ITSDM) tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on customer info you need to move and start the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and observe the magic happening.
Data structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost essential customer service details.
Automated tool

Worried that you’ll need advanced skills to move your info? Worry not as we ensured that our tool is as easy to use as it can possibly be.

Connect the help desks, select records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is priority

You data is key which is why we created a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Data mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of producing great customer support services, we always want to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from bold360 to USU Valuemation (ITSDM)

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in USU Valuemation (ITSDM).

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Maintained connection between object and people

When migrating your records from bold360 to USU Valuemation (ITSDM) we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to USU Valuemation (ITSDM) work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect bold360

    Pick and connect your bold360 support desk with HDM.

  • Grant access to your USU Valuemation (ITSDM) account.

  • Explain your requirements

    Let us understand precisely what parts of your migration you need to modify

  • Get your preferences estimated

    We'll analyze your case and send you with a price and a scope of tasks.

  • Migrate from bold360 to USU Valuemation (ITSDM) everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your USU Valuemation (ITSDM) import

Our team would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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