bold360 to UserVoice
migration service

Extremely easy , no special know how or coding required. A complete bold360 to UserVoice data migration instrument.

More details

The best bold360 to UserVoice tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply pick the records you need to move and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the target solution and see the magic happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost vital customer service information.
Automated tool

Afraid that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool accessible as it can possibly be.

Link the platforms, select records, click ok, and the migration is ready!

Data maintenance

Your information migrates unite and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our team members have access to your passwords or records.

You may rest assured that with HDM no data breaches are possible.

You’re in control

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Useful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we work to propose the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from bold360 to UserVoice

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right places in UserVoice.

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Sustained connectivity between object and people

When migrating your records from bold360 to UserVoice we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from bold360 to UserVoice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to UserVoice work

  • Get ready

    Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from bold360 to UserVoice.

  • Fill out the form with necessary credentials to make it possible for our data migration tool to retrieve records from your current help desk.

  • Connect UserVoice

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to UserVoice everything

    When everything's validated, find a quiet time with the least load on the support department and begin migrating from bold360 to UserVoice.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your UserVoice import

Our team would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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