bold360 to uCare Help Desk
migration service

Smooth , no special skill set or coding required. A complete bold360 to uCare Help Desk data migration instrument.

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Your best tool for bold360 to uCare Help Desk data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply choose customer info you need to transfer and start the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the target system and observe the wonders happening.
Record structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing critical customer service details.
Effortless process

You don’t have to bother about coding or continuously watch each piece of info transferred.

Just attach your source and target, choose what you want to take to a new database and allow the system deal with the remainder.

Data maintenance

Your information comes unite and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our employees have see your credentials or records.

You can be certain with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Useful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we work to deliver the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from bold360 to uCare Help Desk

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in uCare Help Desk.

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Sustained relation between object and people

When migrating your data from bold360 to uCare Help Desk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from bold360 to uCare Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from bold360 to uCare Help Desk work

  • Prepare

    Sign-up and go to our migration tool.

  • Opt and connect your bold360 support desk with HDM.

  • Connect uCare Help Desk

    Grant access to your uCare Help Desk account.

  • Clarify your requirements

    Let us understand precisely what elements of your migration you would like to adjust

  • Have your preferences estimated

    We will investigate your application and send you with a the overall cost and a scope of work.

  • Migrate from bold360 to uCare Help Desk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your uCare Help Desk import

Our staff would be more than happy to perform a custom migration in case you have special needs.
Get a price estimation

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