bold360 to TOPdesk
migration service

Effortless , no special knowledge or coding required. A complete bold360 to TOPdesk data migration tool.

More details

Your best tool for bold360 to TOPdesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick customer info you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target solution and observe the magic happening.
Record completion
Migrate your help desk info in full to make sure that no ticket has lost critical customer service details.
Automated migration

Worried that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool user friendly as possible.

Attach the help desks, choose data, click ok, and the migration is ready!

Data dependency

Your information migrates unite and we mean it.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees have see your passwords or records.

You can be certain with HDM no hacker attacks will take place.

You control the process

Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Simple & effective

In just a few buttons to press you will be able to pick the data arrangement, when it goes, and in what order.

Our tech engineers considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we aim to deliver the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from bold360 to TOPdesk

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in TOPdesk.

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When migrating your data from bold360 to TOPdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from bold360 to TOPdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from bold360 to TOPdesk work

  • Prepare

    Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from bold360 to TOPdesk.

  • Connect bold360

    Fill out the form with required credentials to permit our data migration tool to fetch information from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to TOPdesk all data

    When everything's tested, choose a quiet time with the least load on the support department and begin migrating from bold360 to TOPdesk.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your TOPdesk import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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