bold360 to Ticksy
migration service

Extremely easy , no special knowledge or programming required. A complete bold360 to Ticksy data migration instrument.

More details

The best bold360 to Ticksy tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just choose what data you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new system and enjoy the magic happening.
Data completion
Transfer your help desk info in full to make sure that no ticket is missing vital customer service information.
Automated tool

Worried that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool interface user friendly as it can possibly be.

Attach the help desks, choose data, click ok, and you’re done!

Data dependency

Your customer data comes complete and we mean it.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our team members have access to your credentials or other information.

You can rest assured that with HDM no data breaches will take place.

You control the process

Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a couple of clicks it is possible to select what goes where, when it starts, and in what order.

Our software took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we work to propose the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from bold360 to Ticksy

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in Ticksy.

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Sustained relation between object and people

When migrating your records from bold360 to Ticksy we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to Ticksy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to Ticksy work

  • Get ready

    Sign-up and go to our migration wizard.

  • Pick and connect your bold360 service desk with HDM.

  • Connect Ticksy

    Give access to your Ticksy account.

  • Describe your business needs

    Let us know exactly what elements of your migration you wish to tweak

  • Get your requirements estimated

    We'll research your case and send you with a price and a scope of work.

  • Migrate from bold360 to Ticksy all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Ticksy import

Our team would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation

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