bold360 to SupportBee
migration service

Effortless , no special knowledge or coding required. A complete bold360 to SupportBee data migration instrument.

More details

Your best tool for bold360 to SupportBee data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just choose what data you need to migrate and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and enjoy the miracle happening.
Record completion
Migrate your help desk info in full to make sure that no ticket has lost essential customer service details.
Easy process

You don’t have to bother about scripting or constantly control each record transferred.

Just attach both platforms, tick what you need to take to a new database and let the tool do the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is paramount

Information is key which is why we created a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Record mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Simple & effective

In just a few clicks it is possible to select what goes where, when it goes, and in what order.

Our tech engineers took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Except providing great customer service, we always strive to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from bold360 to SupportBee

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in SupportBee.

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Maintained association between object and people

When migrating your data from bold360 to SupportBee we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from bold360 to SupportBee work

  • Prepare

    Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from bold360 to SupportBee.

  • Connect bold360

    Fill in the form with necessary credentials to allow our data migration tool to fetch records from your current help desk.

  • Connect SupportBee

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to SupportBee everything

    When everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from bold360 to SupportBee.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your SupportBee import

Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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