bold360 to Sugester
migration service

Extremely easy , no special knowledge or coding required. A complete bold360 to Sugester data migration instrument.

More details

The best bold360 to Sugester tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Just pick what data you need to migrate and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new solution and enjoy the miracle happening.
Data completion
Transfer your help desk data in full to make sure that no ticket has lost vital customer service information.
Easy process

You don’t have to bother about coding or continuously control each piece of info transferred.

Just attach both platforms, pick what you need to migrate and allow the tool deal with the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you expected.

Data safety is paramount

You data is everything which is why we designed a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You control the process

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In just a few clicks you will be able to select the data arrangement, when it starts, and how.

Our developers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Good service first

Outside of providing great customer support services, we always strive to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to increase the general experience.


Why you should use Help Desk Migration to switch from bold360 to Sugester

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in Sugester.

Next

When migrating your records from bold360 to Sugester we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from bold360 to Sugester

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to Sugester work

  • Get ready

    Sign up and go to our migration tool.

  • Connect bold360

    Select and connect your bold360 service desk with HDM.

  • Give the right to access your Sugester account.

  • Outline your business needs

    Let us know what elements of your migration you want to fine-tune

  • Have your needs estimated

    We'll analyze your application and get back to you with a cost and a scope of work.

  • Migrate from bold360 to Sugester all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Sugester import

Our team would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation

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