bold360 to SerioPlus
migration service

Trouble-free , no special know how or coding required. A complete bold360 to SerioPlus data migration tool.

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The best bold360 to SerioPlus tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just choose what data you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the new system and enjoy the wonders happening.
Data structure maintenance
Move your help desk data in full to make sure that no ticket has lost critical customer support information.
Effortless process

You don’t have to bother about coding or constantly control each piece of info moved.

Just link your source and target, choose what you want to take to a new database and allow the Migration Wizard do the rest for you.

Data maintenance

Your information migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees can access to your passwords or records.

You can rest assured that with HDM no data breaches will take place.

You control the process

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we aim to deliver the most effective migration tool. However, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from bold360 to SerioPlus

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in SerioPlus.

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Retained relation between object and people

When migrating your records from bold360 to SerioPlus we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to SerioPlus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to SerioPlus work

  • Get ready

    Sign up and go to our migration tool.

  • Connect bold360

    Pick and link your bold360 service desk with HDM.

  • Grant access to your SerioPlus account.

  • Detail your needs

    Let us understand precisely what components of your migration you need to tweak

  • Have your needs estimated

    We shall research your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from bold360 to SerioPlus everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your SerioPlus import

Our team would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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