bold360 to RSTickets!Pro
migration service

Smooth , no special knowledge or programming required. A complete bold360 to RSTickets!Pro data migration instrument.

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Your best tool for bold360 to RSTickets!Pro data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just choose the records you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new system and see the magic happening.
Record completion
Move your help desk info in full to ensure that no ticket is missing critical customer service details.
Effortless process

You don’t have to bother about scripting or continuously control each record moved.

Just attach both platforms, pick what you want to take to a new database and let the system do the remainder.

Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

You data is everything which is why we developed a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Record mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.

Guided migration

If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer support services, we always aim to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from bold360 to RSTickets!Pro

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in RSTickets!Pro.

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Retained connectivity between object and people

When migrating your data from bold360 to RSTickets!Pro we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from bold360 to RSTickets!Pro work

  • Prepare

    Sign-up and go to our migration wizard.

  • Pick and connect your bold360 support desk with HDM.

  • Connect RSTickets!Pro

    Give access to your RSTickets!Pro account.

  • Express your requirements

    Let us know exactly what components of your migration you wish to modify

  • Have your requirements estimated

    We will research your application and get back to you with a price range and a scope of tasks.

  • Migrate from bold360 to RSTickets!Pro all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your RSTickets!Pro import

Our staff would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

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