bold360 to Rhino Support
migration service

Trouble-free , no special skill set or programming required. A complete bold360 to Rhino Support data migration tool.

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The best bold360 to Rhino Support tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just pick the records you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise required. Just select what data will go to the new solution and see the miracle happening.
Data structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing vital customer service information.
Simple and easy process

You don’t have to bother about scripting or continuously watch each record moved.

Just link both platforms, pick what you want to take to a new database and allow the Migration Wizard deal with the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

Information is key which is why we created a system that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer service, we always want to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from bold360 to Rhino Support

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Rhino Support.

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Sustained association between object and people

When migrating your records from bold360 to Rhino Support we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to Rhino Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to Rhino Support work

  • Get ready

    Sign up and go to our migration software.

  • Pick and connect your bold360 service desk with HDM.

  • Give access to your Rhino Support account.

  • Outline your requirements

    Let us understand precisely what components of your migration you wish to adjust

  • Get your preferences estimated

    We'll analyze your application and send you with a total price and a scope of tasks.

  • Migrate from bold360 to Rhino Support everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Rhino Support import

Our team would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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