bold360 to ReadyDesk
migration service

Extremely easy , no special skill set or programming required. A complete bold360 to ReadyDesk data migration software.

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The best bold360 to ReadyDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just choose customer info you need to transfer and start the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the new system and observe the wonders happening.
Data structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing critical customer service information.
Automated tool

Worried that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool simple to use as possible.

Connect the help desks, choose data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their previous connections intact.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you expected.

Security is paramount

Information is everything which is why we developed a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You control the process

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks it is possible to pick what goes where, when it goes, and how.

Our software took customer experience as a priority and made sure that you will be able to use the system to its fullest.

Good service first

Except providing great customer service, we always aim to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from bold360 to ReadyDesk

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in ReadyDesk.

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Sustained connection between object and people

When migrating your records from bold360 to ReadyDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to ReadyDesk work

  • Get ready

    Sign-up and go to our migration software.

  • Pick and connect your bold360 service desk with HDM.

  • Connect ReadyDesk

    Grant the right to access your ReadyDesk account.

  • Detail your requirements

    Let us know what parts of your migration you wish to tweak

  • Have your requirements estimated

    We shall analyze your application and send you with a cost and a scope of work.

  • Migrate from bold360 to ReadyDesk all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your ReadyDesk import

Our team would be more than happy to perform a custom migration in case you have special needs.
Get a price estimation

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