bold360 to Outlook
migration service

Smooth , no special expertise or programming required. A complete bold360 to Outlook data migration software.

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Your best tool for bold360 to Outlook data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply decide on the records you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target platform and see the miracle happening.
Record completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer support details.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each record moved.

Just attach both platforms, choose what you want to take to a new database and let the tool deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is priority

Information is key which is why we developed a system that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Record mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except producing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from bold360 to Outlook

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in Outlook.

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Maintained association between object and people

When migrating your data from bold360 to Outlook we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from bold360 to Outlook

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from bold360 to Outlook work

  • Prepare

    Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from bold360 to Outlook.

  • Connect bold360

    Fill in the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Outlook all data

    When everything's tested, determine a quiet time with the least load on the support department and start migrating from bold360 to Outlook.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Outlook import

Our staff would be more than happy to run a custom migration in case you have special demands.
Get a price estimation

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