bold360 to Oracle Service Cloud
migration service

Extremely easy , no special expertise or programming required. A complete bold360 to Oracle Service Cloud data migration instrument.

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The best bold360 to Oracle Service Cloud tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Simply pick the records you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and see the magic happening.
Data completion
Transfer your help desk data in full to ensure that no ticket is missing critical customer service information.
Effortless process

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just link your source and target, tick what you want to migrate and allow the Migration Wizard deal with the remainder.

Data dependency

Your customer data comes unite and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our employees have access to your passwords or records.

You may be certain with HDM no data breaches are possible.

You’re in control

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we work to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from bold360 to Oracle Service Cloud

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right places in Oracle Service Cloud.

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Sustained association between object and people

When migrating your records from bold360 to Oracle Service Cloud we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from bold360 to Oracle Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to Oracle Service Cloud work

  • Get ready

    Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from bold360 to Oracle Service Cloud.

  • Fill out the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.

  • Connect Oracle Service Cloud

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Oracle Service Cloud all data

    When everything's validated, choose a quiet time with the least load on the support staff and begin migrating from bold360 to Oracle Service Cloud.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Oracle Service Cloud import

Our team would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation

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