bold360 to OneDesk
migration service

Extremely easy , no special skill set or coding required. A complete bold360 to OneDesk data migration tool.

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The best bold360 to OneDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just choose the records you need to move and set off with the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the new system and see the magic happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket is missing critical customer support details.
Automated tool

Worried that you’ll need special skills to move your customer service data? Worry not as we made sure that our tool interface accessible as possible.

Link the platforms, pick records, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is priority

Information is key which is why we created a tool that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You’re in control

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it is possible to choose what goes where, when it starts, and how.

Our software considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Great service first

Apart from producing great customer service, we always strive to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from bold360 to OneDesk

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in OneDesk.

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Retained connection between object and people

When migrating your records from bold360 to OneDesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to OneDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to OneDesk work

  • Get ready

    Sign-up and go to our migration service.

  • Pick and link your bold360 support desk with HDM.

  • Connect OneDesk

    Give the right to access your OneDesk account.

  • Detail your needs

    Let us know exactly what components of your migration you would like to tweak

  • Get your preferences estimated

    We shall analyze your application and send you with a price range and a scope of work.

  • Migrate from bold360 to OneDesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your OneDesk import

Our team would be more than happy to perform a customized migration in case you have special needs.
Get a price estimation

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