bold360 to Milldesk
migration service

Smooth , no special expertise or programming required. A complete bold360 to Milldesk data migration tool.

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Your best tool for bold360 to Milldesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just decide on the records you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new platform and see the magic happening.
Record completion
Transfer your help desk data in full to make certain that no ticket has lost vital customer service details.
Easy process

You don’t have to bother about coding or constantly control each piece of info transferred.

Just link both platforms, pick what you need to take to a new database and let the tool do the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive where you left it.

Data safety is paramount

Information is everything which is why we developed a method that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You’re in charge

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a few clicks it will be possible to choose what goes where, when it starts, and how.

Our tech engineers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service first

Apart from providing great customer service, we always strive to improve our customer service.

As a team, we want you to experience best possible service, which is why we are always putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from bold360 to Milldesk

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in Milldesk.

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Sustained relation between object and people

When migrating your data from bold360 to Milldesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to Milldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from bold360 to Milldesk work

  • Prepare

    Sign up and go to our migration software.

  • Connect bold360

    Pick and connect your bold360 support desk with HDM.

  • Connect Milldesk

    Give the right to access your Milldesk account.

  • Clarify your business needs

    Let us understand precisely what elements of your migration you wish to tweak

  • Have your requirements estimated

    We will research your case and get back to you with a price and a scope of work.

  • Migrate from bold360 to Milldesk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Milldesk import

Our staff would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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