bold360 to Manage Engine
migration service

Extremely easy , no special knowledge or coding required. A complete bold360 to Manage Engine data migration instrument.

More details

The best bold360 to Manage Engine tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Just choose customer info you need to transfer and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new system and observe the wonders happening.
Data completion
Transfer your help desk records in full to make certain that no ticket has lost vital customer service information.
Automated tool

Scared that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool interface simple to use as possible.

Connect the help desks, choose records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is priority

You data is everything which is why we designed a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

Record mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except producing great customer support services, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from bold360 to Manage Engine

Castle gates

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in Manage Engine.

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Sustained association between object and people

When migrating your records from bold360 to Manage Engine we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to Manage Engine

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to Manage Engine work

  • Get ready

    Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from bold360 to Manage Engine.

  • Complete the form with required credentials to allow our data migration tool to access data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Manage Engine everything

    When everything's tested, determine a quiet time with the least load on the support staff and begin migrating from bold360 to Manage Engine.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Manage Engine import

Our team would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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