bold360 to Magento Mirasvit HelpDesk MX
migration service

Effortless , no special knowledge or programming required. A complete bold360 to Magento Mirasvit HelpDesk MX data migration instrument.

More details

Your best tool for bold360 to Magento Mirasvit HelpDesk MX data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just choose customer info you need to move and start the transition right away.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new system and observe the magic happening.
Record completion
Migrate your help desk data in full to ensure that no ticket is missing vital customer support details.
Effortless procedure

No need to worry about coding or continuously watch each piece of info moved.

Just attach both platforms, tick what you need to migrate and let the system deal with the rest for you.

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive how you expected.

Security is paramount

Information is key which is why we created a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You control the process

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Simple & effective

In only a couple of clicks it is possible to pick the data arrangement, when it goes, and how.

Our tech engineers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer service, we always aim to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from bold360 to Magento Mirasvit HelpDesk MX

Castle gates

Strong security of your data

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in Magento Mirasvit HelpDesk MX.

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Maintained relation between object and people

When migrating your data from bold360 to Magento Mirasvit HelpDesk MX we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to Magento Mirasvit HelpDesk MX

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from bold360 to Magento Mirasvit HelpDesk MX work

  • Prepare

    Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from bold360 to Magento Mirasvit HelpDesk MX.

  • Connect bold360

    Fill out the form with requested credentials to permit our data migration tool to fetch information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Magento Mirasvit HelpDesk MX all data

    Once everything's tested, choose a quiet time with the least load on the support staff and start migrating from bold360 to Magento Mirasvit HelpDesk MX.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Magento Mirasvit HelpDesk MX import

Our staff would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

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