bold360 to Kundo
migration service

Extremely easy , no special expertise or programming required. A complete bold360 to Kundo data migration software.

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The best bold360 to Kundo tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Simply choose customer info you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and observe the magic happening.
Data completion
Migrate your help desk info in full to make sure that no ticket has lost vital customer service details.
Effortless process

No need to worry about coding or constantly control each record moved.

Just link both platforms, tick what you want to take to a new database and let the tool deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is paramount

Information is key which is why we designed a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Record mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of providing great customer service, we always aim to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from bold360 to Kundo

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in Kundo.

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Maintained connectivity between object and people

When migrating your records from bold360 to Kundo we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from bold360 to Kundo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to Kundo work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect bold360

    Choose and connect your bold360 support desk with HDM.

  • Grant access to your Kundo account.

  • Express your needs

    Let us know what components of your migration you want to adjust

  • Get your needs estimated

    We will analyze your case and get back to you with a price range and a scope of tasks.

  • Migrate from bold360 to Kundo everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Kundo import

Our team would be more than happy to run a custom migration if you have particular needs.
Get a price estimation

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