bold360 to Kommunicate
migration service

Trouble-free , no special knowledge or programming required. A complete bold360 to Kommunicate data migration tool.

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The best bold360 to Kommunicate tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply decide on customer info you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target platform and observe the magic happening.
Data completion
Move your help desk records in full to make certain that no ticket has lost essential customer service details.
Effortless procedure

No need to worry about scripting or constantly control each record transferred.

Just attach both platforms, choose what you want to migrate and let the tool deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections untouched.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is priority

You data is everything which is why we created a system that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Record mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from producing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from bold360 to Kommunicate

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in Kommunicate.

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Retained connectivity between object and people

When migrating your records from bold360 to Kommunicate we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from bold360 to Kommunicate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to Kommunicate work

  • Get ready

    Register and go to our migration wizard.

  • Connect bold360

    Choose and connect your bold360 support desk with HDM.

  • Connect Kommunicate

    Give access to your Kommunicate account.

  • Outline your business needs

    Let us understand precisely what elements of your migration you need to fine-tune

  • Have your preferences estimated

    We'll analyze your case and get back to you with a cost and a scope of work.

  • Migrate from bold360 to Kommunicate all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Kommunicate import

Our team would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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