bold360 to Kayako Classic
migration service

Extremely easy , no special expertise or coding required. A complete bold360 to Kayako Classic data migration tool.

More details

The best bold360 to Kayako Classic tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just decide on the records you need to migrate and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new platform and see the miracle happening.
Data completion
Migrate your help desk info in full to make sure that no ticket is missing vital customer service details.
Automated tool

Worried that you’ll need special skills to move your info? Worry not as we ensured that our tool simple to use as it can possibly be.

Connect the help desks, pick data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

Information is key which is why we developed a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Record mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might ever need.

Simple & effective

In just a couple of clicks it will be possible to choose the data arrangement, when it goes, and how.

Our developers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Apart from providing great customer service, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are continuously making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from bold360 to Kayako Classic

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in Kayako Classic.

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Maintained relation between object and people

When migrating your records from bold360 to Kayako Classic we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to Kayako Classic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to Kayako Classic work

  • Get ready

    Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from bold360 to Kayako Classic.

  • Connect bold360

    Fill in the form with requested credentials to allow our data migration tool to access data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Kayako Classic all data

    When everything's tested out, choose a quiet time with the minimal load on the support department and begin migrating from bold360 to Kayako Classic.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Kayako Classic import

Our team would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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