bold360 to Jitbit HelpDesk
migration service

Smooth , no special know how or coding required. A complete bold360 to Jitbit HelpDesk data migration instrument.

More details

Your best tool for bold360 to Jitbit HelpDesk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just decide on what data you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and enjoy the wonders happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost essential customer service details.
Easy procedure

No need to worry about scripting or continuously watch each piece of info moved.

Just attach both platforms, tick what you need to take to a new database and let the tool deal with the rest for you.

Preserved connections

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive how you expected.

Security is priority

Information is key which is why we created a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

You’re in charge

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it will be possible to select the data arrangement, when it starts, and how.

Our tech engineers considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Great service first

Except producing great customer service, we always strive to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from bold360 to Jitbit HelpDesk

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in Jitbit HelpDesk.

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Maintained connection between object and people

When migrating your data from bold360 to Jitbit HelpDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to Jitbit HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from bold360 to Jitbit HelpDesk work

  • Prepare

    Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from bold360 to Jitbit HelpDesk.

  • Connect bold360

    Complete the form with required credentials to allow our data migration tool to fetch data from your current help desk.

  • Connect Jitbit HelpDesk

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Jitbit HelpDesk all data

    Once everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from bold360 to Jitbit HelpDesk.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Jitbit HelpDesk import

Our staff would be more than happy to perform a personalized migration if you have specific demands.
Get a price estimation

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