bold360 to Jira Ops
migration service

Trouble-free , no special expertise or programming required. A complete bold360 to Jira Ops data migration tool.

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The best bold360 to Jira Ops tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Just choose customer info you need to move and start the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new system and observe the magic happening.
Data completion
Transfer your help desk info in full to make certain that no ticket is missing critical customer service information.
Effortless process

No need to worry about scripting or constantly control each piece of info moved.

Just attach your source and target, choose what you want to take to a new database and let the system do the remainder.

Data dependency

Your customer data comes complete and we mean it.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our employees have access to your passwords or records.

You can rest assured that with HDM no data breaches will take place.

You control the process

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we aim to deliver the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from bold360 to Jira Ops

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in Jira Ops.

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Sustained association between object and people

When migrating your records from bold360 to Jira Ops we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to Jira Ops

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to Jira Ops work

  • Get ready

    Sign-up and go to our migration wizard.

  • Pick and connect your bold360 service desk with HDM.

  • Grant access to your Jira Ops account.

  • Describe your requirements

    Let us understand precisely what components of your migration you want to adjust

  • Get your needs estimated

    We'll investigate your case and get back to you with a price and a scope of tasks.

  • Migrate from bold360 to Jira Ops all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Jira Ops import

Our team would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

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