bold360 to iSupport
migration service

Smooth , no special expertise or coding required. A complete bold360 to iSupport data migration instrument.

More details

Your best tool for bold360 to iSupport data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply pick customer info you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target solution and observe the wonders happening.
Record completion
Transfer your help desk data in full to make certain that no ticket is missing critical customer service details.
Simple and easy procedure

No need to worry about coding or constantly control each record moved.

Just attach your source and target, pick what you need to migrate and let the Migration Wizard deal with the rest for you.

Data dependency

Your information comes unite and we mean it.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our employees have see your credentials or other information.

You may be certain with HDM no hacker attacks will take place.

Record mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might actually need.

Simple & effective

In just a couple of buttons to press you will be able to pick what goes where, when it starts, and how.

Our tech engineers considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we work to deliver the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from bold360 to iSupport

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in iSupport.

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Sustained connection between object and people

When migrating your data from bold360 to iSupport we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from bold360 to iSupport

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from bold360 to iSupport work

  • Prepare

    Sign up and go to our migration service.

  • Choose and connect your bold360 support desk with HDM.

  • Connect iSupport

    Give the right to access your iSupport account.

  • Clarify your requirements

    Let us understand precisely what parts of your migration you need to tweak

  • Get your preferences estimated

    We shall analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from bold360 to iSupport all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your iSupport import

Our staff would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation

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