bold360 to Hiver
migration service

Trouble-free , no special know how or programming required. A complete bold360 to Hiver data migration tool.

More details

The best bold360 to Hiver tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose what data you need to transfer and start the transition when comfortable.
Effortless transition process
No special expertise required. Just select what data will go to the target system and enjoy the wonders happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing essential customer support information.
Automated tool

Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool accessible as possible.

Connect the help desks, pick records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their prior connections maintained.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is priority

You data is everything which is why we designed a system that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

Data mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In only a couple of buttons to press it is possible to select what goes where, when it goes, and how.

Our software considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service first

Apart from producing great customer support services, we always want to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from bold360 to Hiver

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Hiver.

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Maintained relation between object and people

When migrating your records from bold360 to Hiver we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from bold360 to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to Hiver work

  • Get ready

    Register and go to our migration wizard.

  • Choose and link your bold360 service desk with HDM.

  • Connect Hiver

    Grant the right to access your Hiver account.

  • Detail your requirements

    Let us understand precisely what components of your migration you need to modify

  • Have your needs estimated

    We'll research your application and get back to you with a price range and a scope of tasks.

  • Migrate from bold360 to Hiver everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Hiver import

Our team would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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