bold360 to GoToAssist
migration service

Extremely easy , no special know how or coding required. A complete bold360 to GoToAssist data migration software.

More details

The best bold360 to GoToAssist tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just decide on customer info you need to transfer and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just choose what data will go to the new platform and observe the wonders happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing critical customer service information.
Automated tool

Worried that you’ll need special skills to move your info? Don’t be as we ensured that our tool interface user friendly as possible.

Link the help desks, select data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their initial data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive where you expected.

Security is paramount

Information is key which is why we designed a system that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You control the process

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer service, we always strive to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from bold360 to GoToAssist

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in GoToAssist.

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Sustained connection between object and people

When migrating your records from bold360 to GoToAssist we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to GoToAssist

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to GoToAssist work

  • Get ready

    Sign-up and go to our migration service.

  • Pick and connect your bold360 service desk with HDM.

  • Give access to your GoToAssist account.

  • Detail your needs

    Let us know exactly what parts of your migration you want to tweak

  • Get your needs estimated

    We'll analyze your case and send you with a price and a scope of work.

  • Migrate from bold360 to GoToAssist all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your GoToAssist import

Our team would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

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