bold360 to Gmail
migration service

Effortless , no special expertise or coding required. A complete bold360 to Gmail data migration software.

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Your best tool for bold360 to Gmail data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply decide on the records you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target platform and see the magic happening.
Record completion
Migrate your help desk info in full to make certain that no ticket has lost critical customer support details.
Automated migration

Worried that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool simple to use as it can possibly be.

Attach the platforms, choose records, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is priority

You data is everything which is why we created a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Record mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Simple & effective

In just a few buttons to press it will be possible to choose what goes where, when it goes, and how.

Our developers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Great service first

Except producing great customer support services, we always aim to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from bold360 to Gmail

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in Gmail.

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Maintained association between object and people

When migrating your data from bold360 to Gmail we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from bold360 to Gmail

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from bold360 to Gmail work

  • Prepare

    Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from bold360 to Gmail.

  • Connect bold360

    Fill out the form with necessary credentials to permit our data migration tool to access information from your current help desk.

  • Connect Gmail

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Gmail everything

    Once everything's tested out, determine a quiet time with the least load on the support team and start migrating from bold360 to Gmail.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Gmail import

Our staff would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

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