bold360 to FuseDesk
migration service

Trouble-free , no special know how or programming required. A complete bold360 to FuseDesk data migration software.

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The best bold360 to FuseDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just choose the records you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the new system and see the miracle happening.
Data structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing essential customer service details.
Effortless process

No need to worry about scripting or constantly control each record transferred.

Just link both platforms, pick what you want to migrate and allow the tool do the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

You data is everything which is why we developed a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Data mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from bold360 to FuseDesk

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in FuseDesk.

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Sustained relation between object and people

When migrating your records from bold360 to FuseDesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to FuseDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to FuseDesk work

  • Get ready

    Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from bold360 to FuseDesk.

  • Connect bold360

    Fill in the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Connect FuseDesk

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to FuseDesk everything

    Once everything's tested out, determine a quiet time with the least load on the support department and begin migrating from bold360 to FuseDesk.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your FuseDesk import

Our team would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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