bold360 to Comm100 Help Desk
migration service

Trouble-free , no special expertise or coding required. A complete bold360 to Comm100 Help Desk data migration software.

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The best bold360 to Comm100 Help Desk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Just choose customer info you need to migrate and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new system and observe the miracle happening.
Data completion
Migrate your help desk records in full to make certain that no ticket has lost vital customer service information.
Automated tool

Scared that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool is as easy to use as possible.

Link the platforms, choose records, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you expected.

Security is priority

You data is everything which is why we created a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You’re in control

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In just a few clicks it is possible to pick the data arrangement, when it goes, and in what order.

Our tech engineers took user experience as a priority and ensured that it will be possible to use the system to its fullest.

Great service first

Except producing great customer support services, we always want to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from bold360 to Comm100 Help Desk

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Comm100 Help Desk.

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When migrating your records from bold360 to Comm100 Help Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to Comm100 Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to Comm100 Help Desk work

  • Get ready

    Register and go to our migration service.

  • Connect bold360

    Pick and connect your bold360 service desk with HDM.

  • Grant access to your Comm100 Help Desk account.

  • Clarify your needs

    Let us know exactly what parts of your migration you would like to modify

  • Have your preferences estimated

    We shall research your application and send you with a total price and a scope of work.

  • Migrate from bold360 to Comm100 Help Desk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Comm100 Help Desk import

Our team would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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