bold360 to ClickDesk
migration service

Extremely easy , no special knowledge or programming required. A complete bold360 to ClickDesk data migration tool.

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The best bold360 to ClickDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply pick the records you need to migrate and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target solution and see the miracle happening.
Data completion
Transfer your help desk data in full to make sure that no ticket is missing essential customer support details.
Automated tool

Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we ensured that our tool interface user friendly as possible.

Connect the platforms, pick records, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is priority

Information is key which is why we created a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You’re in control

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Apart from producing great customer service, we always strive to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly putting so much effort to increase the general experience.


Why you should use Help Desk Migration to switch from bold360 to ClickDesk

Castle gates

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right destinations in ClickDesk.

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Sustained connection between object and people

When migrating your records from bold360 to ClickDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from bold360 to ClickDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to ClickDesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Opt and link your bold360 support desk with HDM.

  • Give access to your ClickDesk account.

  • Detail your requirements

    Let us know what elements of your migration you would like to tweak

  • Get your preferences estimated

    We shall analyze your case and send you with a cost and a scope of tasks.

  • Migrate from bold360 to ClickDesk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your ClickDesk import

Our team would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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