bold360 to C-Desk
migration service

Trouble-free , no special skill set or coding required. A complete bold360 to C-Desk data migration instrument.

More details

The best bold360 to C-Desk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on the records you need to migrate and start the transition right away.
Simple transition process
No tech expertise needed. Just pick what data will go to the new platform and see the miracle happening.
Data structure maintenance
Move your help desk data in full to make certain that no ticket is missing vital customer support information.
Automated tool

Afraid that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool is as easy to use as it can possibly be.

Attach the platforms, choose data, click ok, and the migration is ready!

Data maintenance

Your information comes complete , you can take our word.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind thick walls. Not even all our team members can access to your passwords or records.

You can be certain with HDM no data breaches are possible.

Data mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from bold360 to C-Desk

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in C-Desk.

Next

When migrating your records from bold360 to C-Desk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from bold360 to C-Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to C-Desk work

  • Get ready

    Sign up and go to our migration service.

  • Pick and link your bold360 service desk with HDM.

  • Grant access to your C-Desk account.

  • Explain your business needs

    Let us understand precisely what elements of your migration you wish to fine-tune

  • Have your requirements estimated

    We shall analyze your case and get back to you with a price and a scope of work.

  • Migrate from bold360 to C-Desk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your C-Desk import

Our team would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk

The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…

How to Get Started with Your Help Desk Migration Project Plan

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…

Help Desk Migration: Perks and Challenges of Manual and Automated Ways

Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…

Book a Call
cancel
%s
— %s