bold360 to BOSSDesk
migration service

Extremely easy , no special expertise or programming required. A complete bold360 to BOSSDesk data migration tool.

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The best bold360 to BOSSDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just choose customer info you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and observe the miracle happening.
Data completion
Move your help desk data in full to make certain that no ticket is missing essential customer support details.
Automated tool

Afraid that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool is as easy to use as it can possibly be.

Attach the platforms, pick records, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive where you left it.

Security is priority

Information is key which is why we created a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You’re in control

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Simple & effective

In only a couple of clicks it is possible to pick what goes where, when it goes, and in what order.

Our developers considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service first

Apart from producing great customer service, we always strive to improve our customer service.

As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from bold360 to BOSSDesk

Castle gates

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in BOSSDesk.

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Retained connection between object and people

When migrating your records from bold360 to BOSSDesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to BOSSDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to BOSSDesk work

  • Get ready

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from bold360 to BOSSDesk.

  • Connect bold360

    Fill in the form with required credentials to permit our data migration tool to access information from your current help desk.

  • Connect BOSSDesk

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to BOSSDesk all data

    Once everything's tested, determine a quiet time with the least load on the support staff and begin migrating from bold360 to BOSSDesk.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your BOSSDesk import

Our team would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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