bold360 to bold360
migration service

Extremely easy , no special expertise or coding required. A complete bold360 to bold360 data migration tool.

More details

The best bold360 to bold360 tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply choose customer info you need to move and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target system and observe the magic happening.
Data completion
Transfer your help desk data in full to make sure that no ticket is missing essential customer service details.
Easy procedure

You don’t have to bother about coding or continuously control each record moved.

Just link your source and target, pick what you need to migrate and allow the Migration Wizard deal with the remainder.

Data dependency

Your information comes unite and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our staff members have see your credentials or records.

You may be certain with HDM no data breaches will take place.

Record mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Simple & effective

In just a couple of buttons to press it is possible to pick what goes where, when it goes, and how.

Our tech engineers took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we aim to offer the best possible migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from bold360 to bold360

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in bold360.

Next

When migrating your records from bold360 to bold360 we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from bold360 to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to bold360 work

  • Get ready

    Sign up and go to our migration service.

  • Choose and connect your bold360 support desk with HDM.

  • Connect bold360

    Grant the right to access your bold360 account.

  • Explain your business needs

    Let us know what elements of your migration you would like to fine-tune

  • Get your needs estimated

    We shall research your application and get back to you with a cost and a scope of tasks.

  • Migrate from bold360 to bold360 everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your bold360 import

Our team would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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