bold360 to AzureDesk
migration service

Extremely easy , no special knowledge or programming required. A complete bold360 to AzureDesk data migration tool.

More details

The best bold360 to AzureDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Just decide on the records you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and see the magic happening.
Data completion
Migrate your help desk info in full to make sure that no ticket has lost essential customer service details.
Automated tool

Worried that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool simple to use as possible.

Connect the help desks, choose data, click ok, and the migration is ready!

Data dependency

Your customer data migrates complete and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our staff members have see your passwords or records.

You may rest assured that with HDM no data breaches will take place.

Record mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we aim to offer the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from bold360 to AzureDesk

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in AzureDesk.

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Maintained connectivity between object and people

When migrating your records from bold360 to AzureDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from bold360 to AzureDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from bold360 to AzureDesk work

  • Get ready

    Sign-up and go to our migration software.

  • Connect bold360

    Pick and connect your bold360 support desk with HDM.

  • Grant the right to access your AzureDesk account.

  • Detail your requirements

    Let us know exactly what parts of your migration you wish to fine-tune

  • Have your requirements estimated

    We'll analyze your application and send you with a total price and a scope of work.

  • Migrate from bold360 to AzureDesk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your AzureDesk import

Our team would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

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